close
    search Buscar

    What to do if Google Chrome doesn't work on Android phone

    Who I am
    Aina Martin
    @ainamartin

    Item Feedback:

    content warning

    Let's see what we can do if Google Chrome doesn't work on Android phone. If Google Chrome has stopped working on your Android phone, there are a number of solutions we can try to fix this problem.


    Google Chrome is the browser par excellence, the most used by most users. As with any other application on the phone, there may be problems with the app. There are times when it doesn't work and so we can't open the browser on our phone.



    What to do if Google Chrome doesn't work on Android phone

    A particularly annoying situation, but with different solutions. The guide can be applied to all phones of all brands, such as Samsung, Xiaomi, Huawei, Honor, LG, Sony and others. While it is unusual for Google Chrome to stop working on an Android phone, if this happens we have a number of solutions for you to try, which will allow the browser to function normally.

    Update to a new version of Google Chrome

    It is not the first time that apps on the phone have not worked properly, often forcing users to update or revert to an older version of the app. There are moments where Google Chrome is not working on your Android phone due to a malfunction or bug, letting you download the next version. 


    After the update it is normal for everything to work normally again. But the opposite could happen, that the update is the cause of these problems with the browser. This is something that has happened with many applications, even with Google Chrome. In this type of situation, going back to an older version of the app will allow you to fix the problem with Chrome not working on your phone.



    Restart Google Chrome

    One tip that Google itself provides in this type of situation is to restart the browser. If it's stuck or just won't let you use it, the restarting the browser ends this type of error, so you can reuse it normally. After closing the browser, we wait a few seconds and then reopen it. In most cases it can be reused normally. To restart it, let's do this:

    1. Press the square button on the main screen.
    2. The applications open on the phone are displayed.
    3. Cerca Google Chrome.
    4. Swipe to close it or tap the X at the top.
    5. After a few seconds, reopen your browser.

    Clear data or cache

    An option that continues to be used when an application on the phone stops working. Especially an application like Google Chrome, which accumulates a large amount of cache and data can suffer from this type of problem. 


    If too much cache builds up, it can get damaged and one of the consequences is that the Chrome browser doesn't work on your Android phone or causes problems. The solution is to delete the cache or data, as appropriate. The steps to do this are:

    1. Open your phone settings.
    2. Go to applications.
    3. Search for Google Chrome in this list.
    4. Enter the app.
    5. Go to the storage section.
    6. Clear your cache or clear your data.

    If Google Chrome doesn't work on your Android phone, please restart your phone

    A real solution, but one that still works perfectly today when there is an application or function that causes problems or does not work on Android. It is likely that an error occurred in the processes on the phone, which this time has the consequence that Google Chrome has stopped working on the phone.



    Restarting the phone allows you to stop these processes and to restart the phone from scratch. It is very likely that after restarting the mobile, Google Chrome will work normally again. A solution that is as simple as it is effective to consider.


    Connection problems?

    If Google Chrome does not allow you to browse, it is possible that the problem does not come from the browser, but it is in your connection. Either WiFi or mobile data on your phone. In fact, this problem is likely to occur when browsing using a specific connection. 


    So, if using WiFi is giving you trouble, use mobile data and check if it's working properly. It is also recommended that you try use other applications that require a connection Internet, to be able to rule out whether or not the source of the error lies in said Internet connection.

    At least it allows you to rule out a possible source of this annoying error when using your phone's browser.

    Google Chrome not working on android phone, last things to do

    This is another Google recommendation for problems with Google Chrome. There are times when there may be malfunctions in the browser, because there is a lack of memory on your Android phone or tablet, which prevents the website from loading while applications and programs are running.

    That is why it is recommended to close the tabs or applications, so that the memory use is reduced and thus the browser works correctly and we can browse or access the desired web page for it. This is what it is recommended to do:


    • Close all tabs except the one with the error message.
    • Close any running applications or programs.
    • Pause any application or file downloads.

    In this way, we should be able to browse Google Chrome normally and the error message should no longer appear, so the problem should be fixed.

    add a comment from What to do if Google Chrome doesn't work on Android phone
    Comment sent successfully! We will review it in the next few hours.