Touchscreen not working, how to recover it

Who I am
Alejandra Rangel
@alejandrarangel

The touchscreen is not working, what can I do. Has your phone display stopped working or is unresponsive? Find out what you can do to solve this problem on your mobile. The guide can be applied to all phones of all brands, such as Samsung, Xiaomi, Huawei, Honor, LG, Sony and others.


The screen of our Android phone is something essential that we use constantly. Typically, we touch the phone screen hundreds of times a day. Therefore, it is not surprising that the display is one of the components that fails very often, and is one of the great fears of users all over the world, due to its cost.



Touchscreen not working, how to recover it

The fact that an Android phone screen stops working or becomes unresponsive can have several causes. It doesn't always have to be a hardware problem; therefore, if the touchscreen does not work or gives problems, we have several solutions available.

1. Restart your phone

It is one of the most typical actions that must be tried first. As we said, it is possible that this error does not originate from a hardware problem, but that some processes may be causing problems (it has been blocked). 


Restarting the phone will terminate all these processes; it should bring everything back to normal. We have to hold down the shutdown button for a few seconds until the restart option appears on the screen, on which we will press. 

If your Android phone cannot do this because the screen is unresponsive, there are mobiles where the device also restarts if you hold the button down for a long time period. This will allow you to completely restart the phone.



2. How to use Safe Mode on Android

One way to find out the source of the screen problems is to use Safe Mode: if in this mode we can use the screen of the phone, then we can confidently say that it is fault of some installed apps. 


This is why a good way to understand the possible origin of this problem. Safe mode is essential in the operating system, and can be activated easily. Follow these steps to boot your phone in Safe Mode.

3. Screen diagnostics on Android

In the Play Store there are many applications that offer a diagnosis of the phone screen. They can help us to know precisely what the fault or source of the problem is. There are several options, although perhaps the best is Display Tester

The application will run a series of tests on the phone to determine what the display issues are. It has the ability to detect all kinds of faults, from burn-in or burn-in to dead pixels, multitouch status and many more. 


So it's a very complete tool when looking for flaws that affect us. Depending on the results obtained from this test, we will be able to know what is the next step we need to take. 

Display Tester is an application that we can download for free on our android phone. There is a paid version, but to test and find out if there is a bug the free version is enough.


4. Remove the screen protector

The screen protector is used to prevent our Android phone's screen from being damaged in the event of a bump or drop, although it could be the cause of the display not working. If we ran a screen test and nothing strange came up, we need to remove this protection to check if the problems have been solved.


There are times when we also notice that the screen response is slow or weak. Removing this protection is always an option to consider. While the screen still isn't working properly, we've ruled out another possible suspect.

5. Improve the screen latency if the touch screen does not work

It is possible that your android phone screen is not damaged, but that the response he gives is slow or weak. In this case, an application can be used to improve response time or latency. It is a solution that can give us the desired result; as well as being quite easy to use.

One application that we can use is Touchsreen Repair. The app will ask us to press several times in different places on the screen to get data on the response time. At the end, Touchsreen Repair adjust latency to improve response times.

This application is helpful for many users, although its operation depends in part on the brand of the Android phone. The application can be downloaded for free on the phone. There is a paid version, but the free version is more than enough.


6. Use voice control

If the Android phone screen works, although you notice it doesn't work 100%, we can reduce its use via voice control. The presence of assistants such as Google Assistant or Bixby it allows us to perform all kinds of functions on the device so that you don't have to touch the screen as often as before.

We will be able to control certain actions with the voice, especially now that Google Assistant is gaining presence and functions in the operating system. This clearly facilitates the use of voice commands on Android; so it can be a temporary solution, at least until the phone is repaired.


7. Touch screen gone crazy? Restore it or take it for repair!

Read how: How to reset an Android phone

If nothing has worked and the source of the problem on the screen is still not entirely clear, then it's time to hospitalize him. If the phone is under warranty, you may not have to pay anything if the source of the damage is not due to a fall or a strong blow.

In case it is not covered by the warranty, we must take into account the age of the phone and the cost of such repair, as in some cases it may be even cheaper to buy a new Android phone.

add a comment of Touchscreen not working, how to recover it
Comment sent successfully! We will review it in the next few hours.