Spotify has changed the way people listen to and discover new music. It has become a force to be reckoned with and only a few can match the fantastic music streaming service. I recently started using Spotify, and I faced a little glitch getting it to work. Spotify wasn't working on my Windows 10 PC although it worked fine on my Android.
It took me some time to go through all the settings and scour the support forums to find solutions that actually worked. Without further ado, here is a list of solutions that will help you get Spotify working on your Windows 10 computer.
1. Restart Spotify
It is possible that the Spotify app did not launch properly and this may have caused an error. To check, simply click on the red 'x' on the right side of the window to close Spotify. Give it some time for it to close completely.
Wait a few seconds and reboot to check if everything works as expected. If Spotify still doesn't work, don't worry, we have more tricks up our sleeve.
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2. Restart your PC
I keep recommending this solution in almost all of my Windows 10 guides. Restarting your PC is a good idea to fix errors without much effort. Just click on the Windows icon and select Restart. It will take a few seconds depends on your hardware.
3. Task manager
Several users reported that closing the process associated with Spotify in the Task Manager helped them solve the problem. Sometimes, the process does not stop properly or continues to run even after closing the app. And when you launch an application, like Spotify, Windows gets confused because based on its information, Spotify is already running. He's stupid, I know 😉. This happens even if you have closed the app.
To end the process, press Ctrl + Shift + Esc keyboard shortcut to launch Task Manager and in the Processes tab, search for Spotify.
Once done, right-click on it to open options and select End Task. Wait a few moments until Spotify disappears from the Task Manager. Now restart it to check if it works or not.
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4. Hardware acceleration
Many Spotify users said that unchecking the Hardware Acceleration option helped them to fix Spotify not working on my PC. If you can open the Spotify window, press the Alt key on your keyboard and, in the File menu, select View.
Now uncheck the Hardware Acceleration option and close Spotify. Wait a few moments and restart it again to check if it works or not.
How does Spotify wake up? Let's see how it's done!
5. Reinstall Spotify
If you still haven't managed to fix Spotify, there is a possibility that there is something wrong with the Spotify installation files. Not skipping this paragraph thinking to uninstall means clicking on the Uninstall option in the Control Panel. There is more.
Press the Windows key on your keyboard and right-click Spotify to select the uninstall option.
If the app asks for confirmation, click OK. Now Press Windows key + E on your keyboard to open File Explorer and navigate to the folder structure below.
You need to delete the Spotify folder here. If you can't see AppData in YourUsername, right-click Quick Access and select Options.
In the View tab, click on Show hidden files, folders and drives option, then click Apply and OK. Now you can see the hidden folder named AppData.
Do not install Spotify from the Windows Store. A Spotify support staff recommended users to install it using the "full installation package". This means that you follow the shared link below and install it from there.
- Download Spotify
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6. Update the drivers
Spotify uses audio drivers to deliver music to your ears, and if the drivers are missing or out of date, you have a solution. Download Driver Easy. Run the program. Driver Easy will scan the Windows operating system and suggest missing drivers for many apps, including audio if any.
Follow the steps to download and install the latest version. The free version will work fine. However, please note that you can only download one driver at a time as the free version does not support parallel downloads. However, it saves time since you don't have to manually search for drivers on the web. If you can, you can go that route. Either way, update your audio drivers.
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7. Compatibility and administrator mode
Go to the folder where Spotify is installed on the disk. Usually, it's drive C. Right-click the Spotify.exe file and select Properties. This will only work if you installed Spotify using the link I shared above in step 5 and are using an operating system older than Windows 10. If you don't meet both criteria, skip this step.
On the Compatibility tab, select Run this program in compatibility mode for and select the version of the Windows operating system you are using.
On the same tab, also select Run this program as administrator. Click Apply and OK. Restart Spotify and check if the problem is resolved.
Spotify is a fantastic music streaming app that you can use to discover new music and listen to it. It sucks when the app doesn't work on Windows 10. Some users have suggested using the web version as a workaround, but this isn't really a solution, just an alternative. You could do this if none of the above solutions worked for you.