As one of the mid-range devices, the Samsung Galaxy A30 actually has some impressive hardware specs that could compete with other devices in its class. But just like any other smartphone, it's not without its problems. In fact, we have readers who have complained that some units have turned off and never turned on again.
Most of the time, users who have encountered this issue think that it is a hardware issue because the phone is no longer responding, but most of the time it is actually just a minor firmware issue. Needless to say, you'd be able to fix this and get your phone to answer again without taking it to the store if you're willing to fix it.
In this post, I will walk you through in troubleshooting your Galaxy A30 that won't turn on or unresponsive. I will share with you the most effective solution to solve this problem. So, if you are one of the owners of this device and are currently being bothered by a similar problem, read on as this article may be able to help you.
Troubleshooting Galaxy A30 that won't turn on
When troubleshooting a phone with this type of problem, you need to make sure the device doesn't show any signs of physical or liquid damage because if that's the cause of the problem, there's no point in troubleshooting.
It is best to simply take the phone to the store so that a technician can verify the integrity of the hardware. However, if this problem started for no apparent reason or cause, here's what you need to do:
First solution: force restart the Galaxy A30
This has to be the first thing you need to do. In fact, it may be the only thing you need to do to get your phone to answer again. The forced restart is actually a simulated battery removal that updates the phone's memory and reloads all its apps and services. If this is just a small problem with the firmware or a system crash, your phone should boot up after doing this:
- Press and hold the Volume Down button and don't release it yet.
- While holding down the volume button, also press and hold the power key.
- Press and hold both keys together for 15 seconds or until the Galaxy A30 logo appears on the screen.
If the device is unresponsive or does not turn on after the first attempt, perform the same procedure a few more times before moving on to the next solution.
Second solution: charge your phone and force restart
It is possible that the battery is completely discharged and the firmware crashed before the phone was turned off. I have personally encountered this problem at times. This happens when you let your phone's battery drain completely, although it doesn't happen frequently. To try to rule out this possibility, here's what you need to do:
- Plug the charger into a working wall outlet.
- Using the original cable, connect your phone to the charger.
- Regardless of whether your phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.
- After that and while the phone is still connected to the charger, press and hold the Volume Down button and don't release it yet.
- While holding down the volume button, also press and hold the power key.
- Press and hold both keys together for 15 seconds or until the Galaxy A30 logo appears on the screen.
If the phone still does not turn on even after this is done, the problem may be with the hardware. It is time for you to take the phone to the store where you bought it as it may be a hardware problem.
On the other hand, if you have managed to get your phone to respond by doing one of the two solutions but the problem shows up from time to time, a reset is enough to make it work perfectly.
Just make sure to make a copy of your important files and data before the reset as they will be deleted. After the backup is complete, follow these steps to reset your phone:
- Turn off the device.
- Keep the keys pressed Volume up e Switching.
- When the Galaxy A30 logo appears, release all three keys.
- Your Galaxy A30 will continue to boot into recovery mode. When a black screen with blue and yellow texts appears, proceed to the next step.
- Press the key several times Volume down to highlight “wipe data / factory reset”.
- Press the Power button to select.
- Press the button Volume down until “Yes” is highlighted.
- Press the Power button to select and start the master reset.
- When the master reset is complete, “Reboot system now” is highlighted.
- Press the power button to restart the device.
I hope this troubleshooting guide was able to help you fix your Samsung Galaxy A30 won't turn on problem. Help us spread the word by sharing this post with your friends or people who may have similar problems. Thanks for reading!
