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    How to connect Echo and Alexa to Wi-Fi

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    Aina Martin
    @ainamartin

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    How to connect Echo and Alexa to Wi-Fi. How to connect Alexa to WiFi. So you opened and placed your new Amazon Echo or other Alexa-enabled device and plugged it in. And now?


    The first thing you need to do is get your device online by connecting it to your Wi-Fi network. Before connect Echo and Alexa to Wi-Fi you will need to have the name and password of your Wi-Fi network ready. So, just follow these steps and you'll be talking to Alexa in no time.



    How to connect Alexa to WiFi for the first time

    By now you should have already downloaded and installed the Alexa app. If you haven't done so yet, you can download the Alexa app from below:

    • Download the Amazon Alexa app for iPhone
    • Download the Amazon Alexa app for Android
    • Download the Amazon Alexa app for Kindle Fire

    If this is your first Alexa-enabled device, you may not need to perform steps 2-4 below. Instead, you will be prompted to begin the installation once the app is launched.


    How to set up Amazon Echo

    1. Enter your Amazon account credentials and press Log in.
    2. If prompted, tap the button Start.
    3. Select the name associated with your Amazon account from the list provided or choose I'm Someone Else and enter the correct name.
    4. You may now be asked to authorize Amazon to access your Contacts and Notifications. This isn't necessary to connect Alexa to Wi-Fi, so select Later o Allow in according to your individual preferences.
    5. Tap the button menu Alexa, represented by three horizontal lines and located in the upper left corner. When the drop-down menu appears, select the Settings option.
    6. Tap the button Add new device.
    7. Choose the appropriate device type from the list (e.g. Echo, Echo Dot, Echo Plus, Tap).
    8. Choose the specific model you want to set up (in this example, we're choosing Echo Dot, 2nd generation).
    9. Plug your Alexa-enabled device into a power outlet and wait until the appropriate signifier appears, which will be explained in the app. If the device is already connected, you may need to press and hold the Action button. For example, if you are setting up an Amazon Echo, the light ring on the top of the device should turn orange. Once you have determined that the device is ready, select the button Continue.
    10. Depending on your device, the app may now ask you to connect via your smartphone's wireless settings. To do this, follow the on-screen instructions to connect via Wi-Fi to a custom-named Amazon network (e.g. Amazon-75). As soon as the phone has been successfully connected to the device, you will hear a confirmation message and the app will automatically go to the next screen.
    11. You can now see a confirmation message Connected to [device name]. If so, tap Continue.
    12. A list of available Wi-Fi networks will now be shown within the app itself. Select the network you want to pair with your Alexa-enabled device and enter the password if prompted.
    13. The app screen may now read Preparing [device name], accompanied by a progress bar.
    14. If the Wi-Fi connection has been established successfully, you should now see a message indicating that your [device name] is now online.

    Connect Echo and Alexa to Wi-Fi to a new network

    If you have an Alexa device that was previously set up but now needs to be connected to a new Wi-Fi network or to an existing network with a changed password, follow these steps.



    1. Tap the menu icon, then the option Settings.
    2. Toccata Device settings, then choose the device whose Wi-Fi network you want to change.
    3. Toccata Change, next to Rete Wi-Fi.
    4. The configuration is now the same as above, starting with step 10.

    Troubleshooting tips

    If you've followed the instructions above carefully and still can't connect Alexa to your Wi-Fi network, we recommend trying some of these tips.



    Amazon Echo Troubleshooting Guide

    • Try restarting the modem and router.
    • Try restarting your Alexa-enabled device.
    • Try resetting Alexa to factory settings.
    • Make sure your Wi-Fi password is correct. You can confirm this by trying to connect with another device using the same password.
    • Try updating the firmware on your modem and / or router.
    • Move the Alexa-enabled device closer to the wireless router.
    • Move your Alexa-enabled device away from possible sources of signal interference, such as baby monitors or other wireless electronic devices.

    If you are still unable to connect, we recommend that you contact the device manufacturer and / or your internet service provider.


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