close
    search Buscar

    Discord not working on Windows: how to fix?

    Who I am
    Alejandra Rangel
    @alejandrarangel

    Item Feedback:

    content warning

    Discord not working on Windows: how to fix? Discord is a proprietary freeware VoIP application and digital distribution platform specially designed for video game players. It basically offers online chat features for players including text, images, videos, communication between users in a chat channel. Discord works on Windows, macOS, Android, iOS, Linux, and most web browsers. If Discord doesn't open on Windows, let's try to help you out.


    There is a Discord app for Windows that appears to be faulty or has some issues with the operating system. Most of the Windows users are facing similar problems with the Discord app. Sometimes, the app works and displays a black background without any content which also appears to be quite irritating to a gamer. So in order to solve this problem, we have provided some of the possible workarounds below.



    Discord not working on Windows: how to fix?

    Fortunately, there are a couple of methods available that you can try on your computer to fix the Discord not working issue.

    1. Repair damaged system files

    • You will need to download and run the Reimage Plus tool to search for corrupt files. If some files are found to be damaged and missing, you can repair them using this tool. If you haven't solved it, follow the steps below.

    Method 1: use Task Manager

    • Press and hold the CTRL + SHIFT + ESC keys to open the Task Manager.
    • Go to Processes> Go to discord.exe.
    • Then, select discord.exe> ​​Click Finish.

    If you have multiple discord.exe processes running in the background, be sure to close them all. When finished, close the Task Manager and restart the system. Then launch the Discord app, it should now work fine.




    Method 2: use the command

    • Press and hold the Windows + R key to open the Run dialog.
    • Then, type cmd in the search field and press Enter.
    • Type the following command hit enter to apply:

    taskkill /F /IM discord.exe

    • This method will easily eliminate the discord.exe running background task. Once done, restart the discord app and the app will work fine.

    2. Use your web browser

    It may also be helpful to log into your Discord account from the web browser on your PC. Make sure you clear the cookies from your browser to properly run the Discord app. After logging into your account, go to the Discord app and it should work.

    When the Discord app shows a gray screen, you will need to run the web version of Discord and log into it. It will most likely reset the account on the Discord app which will help you use it properly.

    3. Elimina i file AppData

    If none of the above methods worked for you, then you need to uninstall and reinstall the Discord app. The traditional way of uninstalling and reinstalling the Discord app won't help you. You will need to uninstall the app and then delete the AppData files which may fix the problem.


    • Press Windows + R key on your PC
    • The Run dialog will open> Type appwiz.cpl and press Enter
    • Navigate and select the Discord app from the list> Click Confirm.

    Final report: If you get the notification that Discord cannot be uninstalled because it is already running, you will need to stop the discord task from the background processes by following the first method. When done, simply uninstall the Discord app.



    • Press Windows key + R to open the Run dialog.
    • Type% appdata% and press Enter.
    • Navigate and select the Discord folder> Right click on it and select Delete.
    • Confirm the action and when done, restart your PC.
    • Then, reinstall the Discord app on your PC and log into your account.
    • Finally, check if Discord won't open on Windows problem is fixed or not.

    4. Disable the proxy server

    Discord often malfunctions due to VPN or proxy servers. Therefore, it is always recommended to disable or disable the VPN or Proxy Server service on your computer and then try to run the Discord app again to check if the problem is fixed or not.


    5. Adjust date / time

    Although most of the Windows PC run the date and time automatically and correctly. But if the date / time settings are wrong or do not match the region, you will need to manually adjust the date / time settings. To do this, follow the steps below:


    • Press the Windows + I button together to open the Settings menu.
    • Click the Time and language option.
    • Then, click Set Now Turn On / Off Automatically to turn it on.
    • Finally, launch the Discord app and check for the problem.

    6. If Discord doesn't work on Windows Reset DNS

    • Press Windows key + R to open the Run dialog.
    • Now type cmd and hit Enter to open a command prompt.
    • Type the following command and hit enter:

    Ipconfig / flushdns

    • Finally, wait for the process to finish. Then restart your computer and launch the discord app to check if the problem is fixed or not.

    That's it guys. We hope you found this troubleshooting guide useful enough. Feel free to ask in the comment section below if you have any questions.


    add a comment from Discord not working on Windows: how to fix?
    Comment sent successfully! We will review it in the next few hours.